National air source heat pump installer
Explore the world of air source heat pumps from one of the UK's largest MCS certified heat pump installers. With over 25 years experience, were backed by EDF, the UKs largest supplier of zero-carbon electricity.
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Start your journey to a warmer, greener home.
Part of EDF
As part of EDF, the UK’s largest generator of zero-carbon electricity, we’ve installed 1000’s of air source heat pumps all over the UK.
Heat Pump grants
Thanks to the Government’s Boiler Upgrade Scheme, you could get £7,500 (2) off your new air source heat pump.
Finance options
A finance package means you could spread the cost of your air source heat pump installation with manageable monthly payments.
Performance guaranteed
Our Heat Pump Promise (6) guarantees that if your air source heat pump doesn’t perform as promised, we’ll give you a refund.
A Which? Trusted Trader
At EDF Heat Pumps we pride ourselves on our Customer Service. That’s why we’re proud to be a Which? Trusted Trader, rated ‘Excellent’ on Trust pilot.
Read for yourself why thousands of people up and down the country have trusted us with their air source heat pump installations.
What our customers have to say
What is a heat pump?
The future of home heating
A heat pump transfers heat from one source location (soil, water or air) to another. heating the radiators and hot water in your home. They run on electricity and are up to 300% more efficient than traditional boilers. This is because the amount of heat produced is much higher than the energy consumed.
The UK Government has set a target of installing 600,000 heat pumps a year by 2028. We’re on a mission to spread the word about heat pumps and help the industry meet that target.
Our Heat Pump promise
Guaranteed satisfaction or your money back
Our Heat Pump Promise (6) guarantees that if your air source heat pump doesn’t perform as promised, we’ll give you a refund.
Switch to a smarter, more environmentally friendly way to heat your home, backed by a performance guarantee you can trust.
Let us take care of your air source heat pump installation and help keep you warm and cosy all year round, whatever the weather. Terms & conditions apply
What does a heat pump cost?
Installation and running costs
How much does an air source heat pump cost? Air source heat pumps are specific to your home and your family’s needs. Requirements vary on each installation and it’s not a like for like swap with your old boiler.
That’s why, as part of our process, we will ask you about your home’s size. We will also ask about your current heating system and how well your house is insulated before giving you a final quote.
Getting it right now, means you’ll have a system you will be happy with that fits your needs. Read our costs guide below.
Spread the cost with monthly payments
(Subject to status and affordability)
A finance package* means you could spread the cost of your air source heat pump with manageable monthly payments. See below for more details and full terms and conditions.
*Finance available at a fixed 9.9% or 0% APR representative, subject to status and credit check. The amount to be financed will vary depending on the heat pump required for your property and your chosen deposit.
Everything you need to know about air source heat pumps
Are heat pumps noisy?
You might be surprised by just how quiet an air source heat pump is.
Air source heat pumps make some noise when they work. It is similar to a whisper, a quiet library, or a breeze through leaves.
Do I need new radiators?
It’s a question we hear a lot and it’s an important one. Identifying whether your current radiators are suitable for a heat pump is part of our extensive design process.
We’ll answer any questions you have. We will help you with everything you need before moving forward. Don’t worry; we will guide you every step of the way.
Are heat pumps efficient?
We rarely have bitterly cold winters here in the UK.
Your air source heat pump is great for the UK climate. It can work off-grid and still run when outside temperatures drop to -28°C. It may work a little harder but you will still be warm and cosy in your home.
What our customers say
Why I chose an air source heat pump - Stephanie's journey
Hear what one of our customers has to say about their air source heat pump installation.
Stephanie from Essex explains why she chose an air source heat pump for her home and why she's absolutely loving it! You'll hear all abour her installation journey and the difference her heat pump has made to her home.
If you're curious about upgrading your heating system and would like to know more, get in touch today.
Earn £250 when you refer a friend
Share the love and reduce carbon in the UK.
You can earn £250 every time you refer a friend or family member to install an air source heat pump in their home.
Just send them to the page below and get them to fill in their details!
Heat pump questions
What is a heat pump?
Air source heat pumps are highly efficient, renewable energy systems. They heat your home and hot water using energy from the air outside even in the depths of winter. Quiet and easy to use, they don’t need much maintenance once installed and could save you money on your energy bills.
If you want the finer details about heat pumps work, read on.
Are heat pumps noisy?
Like any machine, heat pumps make some noise. However, you might be surprised by how quiet they are. Most heat pumps generate sound that is same as the gentle hush of a library or the sound of breeze through the leaves of a tree.
If you'd like to see just how quiet heat pumps are, read on.
Are heat pumps efficient?
Air source heat pumps are one of the most efficient heating systems for your home. They can generate up to three times the amount of heat for every kw of energy used. This makes them highly efficient compared to your traditional boiler. Heat pumps are sustainable and could also help you save energy.
Want more information? Click here.
How much will a heat pump cost?
To provide you with an accurate quote, we’ll discuss several factors that could influence the cost of your new heat pump installation. This includes, but is not limited to:
- The size of your house
- Your current heating and hot water system
- Your usage requirements
- The heat loss in your house
- Your current radiators
- What grants you may be entitled to
- Any finance options available to you
Getting all this information before giving you a final quote helps us provide the most accurate price. This way, you won’t have any unexpected surprises.
What's included in my quote?
You quote from us will include full costs for the following:
- Installation and set up by one of our expert installers
- Technical assessment and system design
- Your £7.5k Boiler Upgrade Scheme grant (We will apply for this for you on your behalf if you are eligible)
- Heat pump, water cylinder and controls
- Your supplier specific waranty details
- Plumbing and electrical supplies required for your installation
- Any radiator upgrades you’ve been quoted for
- Your EPC and MCS registration certificates
- 2 year warranty on all other parts
- Dedicated support team, from quote to post install.
All our installations are completed in line with MCS standards.
What's not included in my quote?
We are unable to provide you with quotes for the following:
- Site preparation and groundworks – If required, you will need to arrange this prior to installation
- Planning permission – if your heat pump requires planning permission, you will need to apply for this from the local authority
- Scaffolding – If your installation requires scaffolding, you will need to arrange a contractor to provide this
- Fuse or service upgrades – We will talk to your Distribution Network Operator (DNO) to see if any upgrades are required. You will need to authorise any upgrades before they can be carried out.
- Underfloor heating – We do not provide underfloor heating as part of your heat pump installation. You will need to arrange a separate contractor for this.
How do I get the £7.5k heat pump grant?
If you are eligible for the Boiler Upgrade Scheme, we will apply for this for you.
You can find the BUS scheme eligibility criteria here. We take care of all the paperwork and applications. You won’t have to worry about it!
Will a heat pump lower my energy bills?
There are a number of ways you could save money on your energy bills with an air source heat pump.
You could unlock £351 in savings with EDF Energy’s Heat Pump & Save Tracker and benefit from no standing charge for a year and twice-daily discounts.
To take advantage of this tariff, you will need to contact our colleagues at EDF directly here
You should also consider the following:
- Installing solar panels and batteries on your property
- Ensuring your property has any extra insulation
You could save up to £290 a year on your energy bills by replacing an old G-rated gas boiler. If you replace a new A-rated gas boiler, your energy bills may stay about the same.
Source: The Energy savings Trust: Potential annual savings of installing a standard air source heat pump in a three bedroom semi-bedroom detached home in Great Britain, with radiator upgrades as needed. https://energysavingtrust.org.uk/advice/air-source-heat-pumps/#:~:text=England%2C%20Scotland%20and%20Wales
Do I need to replace my radiators?
Not always, no.
However, if you do not replace unsuitable radiators, your heat pump may not work as efficiently as possible. Heat pumps operate at a lower flow temperature to traditional gas boilers. This is one of the reasons they are so highly efficient. To maximise efficiency, heat pumps require radiators with as large a surface area as possible.
For a full guide to the best radiators for heat pumps, click here.
How much room does a heat pump need?
You will need space outside your home for the external unit as well as inside space for a hot water cylinder. Our expert team will design the best system for you and your home.
I’m planning a renovation or extension; can I still get a heat pump?
Yes!
Our team can work from plans to design your heat pump system. Get in touch today and we will talk you through the process.
Will a heat pump keep me warm in winter?
Your air source heat pump is great for the UK climate.
It will keep you warm even when outside temperatures drop to -28°C. It may work a little harder but you will still be warm and cosy in your home.
Our heat pump installations are backed up by our Heat Pump Promise. So, if your heat pump doesn't work as promised, we'll give you a refund.
Get in touch
NOTES
Indicative pricing
1. The price above reflects the £7,500 government boiler upgrade scheme and is based on our lowest priced heat pump, cylinder and controls. The figure quoted does not reflect any radiator upgrades that may be required. Your individual quote will be specific to you and your requirements may rise depending on the system required to suit your home.
Boiler upgrade scheme
2. Eligibility checks apply. Visit the UK Government website for details: https://www.gov.uk/apply-boiler-upgrade-scheme
Zero standing charges
3. Zero standing charge for 12 months. Unlock £360 in savings with EDF Energy's Heat Pump & Save Tracker tariff. https://www.edfenergy.com/heating/electric/air-source-heat-pump £164 of savings are based on a customer using Ofgem’s typical domestic consumption of 2700 kWh electricity and with heating provided by an air source heat pump with a coefficient of performance (CoP) of 3.1 providing equivalent heat to that from a 94% gas boiler using 11,500 kWh of gas. A further £196 of savings based on 0p per day electricity standing charge based on the Q2 Ofgem price cap using a regional average. Total saving of £164 + £196 = £360.
Save £290 per year
4. The Energy Saving Trust: Figures are based on fuel prices as of July 2025. Find out more about how we made these calculations. The running cost you can expect will depend on the size of your home, any heating system upgrade and any saving will also depend on the fuel type being replaced. You can expect the saving to range between old and new, depending on the age of your current heating system. https://energysavingtrust.org.uk/advice/air-source-heat-pumps/
Efficiencies
5. Heat Pump investment roadmap, UK Government https://www.gov.uk/government/publications/heat-pump-net-zero-investment-roadmap/heat-pump-investment-roadmap-leading-the-way-to-net-zero
The Heat Pump Promise
6. With our Heat Pump Promise if your heat pump doesn’t perform as promised, we’ll give you a refund. Terms & Conditions apply https://www.cbheating.co.uk/wp-content/uploads/2025/05/H3373-AW1-V3.pdf