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Trusted UK Air Source Heat Pump Specialists

Discover cleaner, cheaper home heating with one of the UK’s largest MCS-certified heat pump installers.

With over 25 years’ experience and backed by EDF, the UK’s biggest zero-carbon electricity supplier, you’re in safe hands from day one.

 

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Speak to an expert – Get a free quote

Start your journey to a warmer, greener home.

Part of EDF

As part of EDF, the UK’s largest generator of zero-carbon electricity, we’ve installed 1,000’s of air source heat pumps all over the UK.

Heat Pump Grants

Thanks to the Government’s Boiler Upgrade Scheme, you could be eligible for £7,500 (2) towards the cost of your new air source heat pump.

Finance Options

A finance package means you could spread the cost of your air source heat pump installation with manageable monthly payments. 

Performance Guaranteed

Our Heat Pump Promise (6) guarantees that if your air source heat pump doesn’t perform as promised, we’ll give you a refund.

What our customers have to say

A Which? Trusted Trader, rated ‘Excellent’ on Trustpilot

At CB Heating (EDF Heat Pumps) we pride ourselves on our customer service. That’s why we’re proud to be a Which? Trusted Trader, rated ‘Excellent’ on Trust pilot.

Read for yourself why thousands of people up and down the UK have trusted us with installing their air source heat pumps. 

What is a heat pump?

It’s the future of home heating

A heat pump transfers heat from one source location (soil, water or air) to another. heating the radiators  and hot water in your home. They run on electricity and are up to 300% more efficient than traditional boilers. This is because the amount of heat produced is much higher than the energy consumed.

The UK Government has set a target of installing 600,000 heat pumps a year by 2028. We’re on a mission to spread the word about heat pumps and help the industry meet that target.

What does a heat pump cost?

There’s no one-size-fits-all answer and every home and family is different. Air source heat pumps aren’t a straight swap for your old boiler.

That’s why we take the time to understand your home: its size, your current heating, and how well it’s insulated. Only then can we give you a quote that fits your needs.

Get it right now, and you’ll have a system you’ll be happy with for years. Check out our costs guide below.

Our Heat Pump Promise

 

The Heat Pump Promise (6) guarantees that if your air source heat pump doesn’t perform as promised, we’ll give you a refund.

Switch to a smarter, more environmentally friendly way to heat your home, backed by a performance guarantee you can trust.

Let us take care of your air source heat pump installation and help keep you warm and cosy all year round, whatever the weather. Terms & conditions apply

Heat Pump Facts

Are heat pumps noisy?

You might be surprised by just how quiet an air source heat pump is.

Air source heat pumps make some noise when they work. It is similar to a whisper, a quiet library, or a breeze through leaves.

Do I need new radiators?

It’s a question we hear a lot and it’s an important one. Identifying whether your current radiators are suitable for a heat pump is part of our extensive design process.

We’ll answer any questions you have. We will help you with everything you need before moving forward. Don’t worry; we will guide you every step of the way.

Are heat pumps efficient?

We rarely have bitterly cold winters here in the UK.

Your air source heat pump is great for the UK climate. It can work off-grid and still run when outside temperatures drop to -28°C. It may work a little harder but you will still be warm and cosy in your home.

Refer a friend – earn £250 each!

Share the love and reduce carbon in the UK.

You can earn £250 every time you refer a friend or family member to install an air source heat pump in their home. What’s more, your friend will also get £250 off the cost of their installation.

Just send them to the page below and get them to fill in their details!

 Spread the cost with monthly payments 

(Subject to status and affordability)

A finance package means you could spread the cost of your air source heat pump installation with manageable monthly payments. Below is an illustrative representative example of what your typical repayments could look like over 5 or 10 years.

If you live in Scotland, you can apply for an interest-free loan of up to £7,500 through Home Energy Scotland.

Finance available at a fixed 0% or 9.9% APR representative, subject to status and credit check. The amount to be financed will vary depending on the heat pump required for your property and your chosen deposit.

Important information

Finance is subject to eligibility, status, and affordability checks. UK residents aged 18 or over only.

Deposit required: minimum 15%, maximum 25%.
Prices shown include the Boiler Upgrade Scheme (BUS) grant, subject to eligibility and approval by Ofgem. We do not receive any commission or incentive for introducing you to our finance provider. You are free to choose your own finance option.

Failure to keep up with repayments may effect your credit rating.

CB Heating Ltd trading as EDF Heat Pumps is a company registered in England and Wales, Company number 09885603, Registered office, Nova North, 11 Bressenden Place, London, SW1E 5BY.

CB Heating Ltd trading as EDF Heat Pumps is also an Appointed Representative of Shermin Finance Limited, Company number 01276121, Registered office, HomeServe, Cable Drive, Walsall, England, WS2 7BN.

Authorised and regulated by the Financial Conduct Authority, FRN 727594. Shermin Finance Limited acts as a credit broker and is not a lender - they can introduce you to a panel of finance providers and do not charge fees for their Consumer Credit services.

Your Heat Pump Questions Answered

What is a heat pump?

Air source heat pumps are a clever bit of kit. They use the air outside to heat your home and your hot water — even when it’s freezing. They’re quiet, easy to use, and don’t need much looking after once they’re installed. Plus, they could help you save on your energy bills.

Want to know exactly how they work? Read on.

Are heat pumps noisy?

Like any machine, heat pumps make some noise. However, you might be surprised by how quiet they are. Most heat pumps generate sound that is same as the gentle hush of a library or the sound of breeze through the leaves of a tree.

If you’d like to see just how quiet heat pumps are, read on.

Are heat pumps efficient?

Air source heat pumps are one of the most efficient heating systems for your home. They can generate up to 3 times the amount of heat for every kw of energy used. This makes them highly efficient compared to your traditional gas boiler.  Heat pumps are sustainable and could also help you save energy.

Want more information on heat ump efficiency? Click here.

How much will a heat pump cost?

Installing a heat pump isn’t as simple as swapping out a gas boiler — there’s a bit more to it to make sure it works properly for your home. To give you an accurate quote, we’ll need to go through a few things that can affect the cost, including:

  • The size of your house

  • Your current heating and hot water system

  • How much heat and hot water you actually use

  • How much heat your home loses

  • Your current radiators

  • Any grants you might be eligible for

  • Finance options available to you

Getting all this information upfront means we can give you a realistic price, with no nasty surprises down the line.

What's included in my quote?

You quote from us will include full costs for the following:

  • Installation and set up by one of our expert installers
  • Technical assessment and system design
  • Your £7.5k Boiler Upgrade Scheme grant (We will apply for this for you on your behalf if you are eligible)
  • Heat pump, water cylinder and controls
  • Your supplier specific waranty details
  • Plumbing and electrical supplies required for your installation
  • Any radiator upgrades you’ve been quoted for
  • Your EPC and MCS registration certificates
  • 2 year warranty on all other parts
  • Dedicated support team, from quote to post install.

All our installations are completed in line with MCS standards.

What's not included in my quote?

We are unable to provide you with quotes for the following:

  • Site preparation and groundworks – If required, you will need to arrange this prior to installation
  • Planning permission – if your heat pump requires planning permission, you will need to apply for this from the local authority
  • Scaffolding – If your installation requires scaffolding, you will need to arrange a contractor to provide this
  • Fuse or service upgrades – We will talk to your Distribution Network Operator (DNO) to see if any upgrades are required. You will need to authorise any upgrades before they can be carried out.
  • Underfloor heating – We do not provide underfloor heating as part of your heat pump installation. You will need to arrange a separate contractor for this.

How do I get the £7.5k heat pump grant?

If you are eligible for the Boiler Upgrade Scheme, we will apply for this for you.

You can find the BUS scheme eligibility criteria here. We take care of all the paperwork and applications. You won’t have to worry about it!

Will a heat pump lower my energy bills?

There are a number of ways you could save money on your energy bills with an air source heat pump.

You could unlock £351 in savings with EDF Energy’s Heat Pump & Save Tracker  and benefit from no standing charge for a year and twice-daily discounts.

To take advantage of this tariff, you will need to contact our colleagues at EDF directly here

You should also consider the following:

  • Installing solar panels and batteries on your property
  • Ensuring your property has any extra insulation

You could save up to £290 a year on your energy bills by replacing an old G-rated gas boiler. If you replace a new A-rated gas boiler, your energy bills may stay about the same.

 

Source: The Energy savings Trust: Potential annual savings of installing a standard air source heat pump in a three bedroom semi-bedroom detached home in Great Britain, with radiator upgrades as needed. https://energysavingtrust.org.uk/advice/air-source-heat-pumps/#:~:text=England%2C%20Scotland%20and%20Wales

Do I need to replace my radiators?

Not always, no.

However, if you do not replace unsuitable radiators, your heat pump may not work as efficiently as possible.  Heat pumps operate at a lower flow temperature to traditional gas boilers. This is one of the reasons they are so highly efficient. To maximise efficiency, heat pumps require radiators with as large a surface area as possible.

For a full guide to the best radiators for heat pumps, click here.

How much room does a heat pump need?

When installing a heat pump, you’ll need a bit of space outside your home for the external unit, as well as some room inside for a hot water cylinder.

Don’t worry, our expert team will work with you to design a system that fits your home perfectly. We’ll consider the layout of your property, your heating needs, and how to make the system as efficient as possible. That way, you get the best heat pump system for you and your family’s needs. 

I’m planning a renovation or extension; can I still get a heat pump?

Yes!

Our team can take your house plans and use them to design a heat pump system that works perfectly for your home.

We’ll look at the layout, your heating and hot water needs, and the most efficient way to set everything up. Get in touch today, and we’ll guide you through the whole process, answer any questions you have, and make sure you know exactly what to expect from start to finish.”

Will a heat pump keep me warm in winter?

Air source heat pumps are perfectly suited to the UK climate. Even when temperatures drop really low, they’ll keep your home warm and comfortable. They might work a little harder in the coldest weather, but you can still enjoy a cosy home without worrying about your heating.

Our team takes care to install your heat pump correctly and efficiently, so you get the best performance possible. We’ll guide you through how it works, how to get the most from it, and answer any questions along the way giving you peace of mind that your home heating is in expert hands

What’s more, our heat pump installations are backed up by our Heat Pump Promise. So, if your heat pump doesn’t work as promised, we’ll give you a refund.