Like any machine, heat pumps make some noise. However, you might be surprised by how quiet they are. Most heat pumps generate sound that is same as the gentle hush of a library or the sound of breeze through the leaves of a tree.

If you'd like to see just how quiet heat pumps are, read on.

Air source heat pumps are one of the most efficient heating systems for your home. They can generate up to three times the amount of heat for every kw of energy used. This makes them highly efficient compared to your traditional boiler.  Heat pumps are sustainable and could also help you save energy.

Want more information? Click here.

To provide you with an accurate quote, we’ll discuss several factors that could influence the cost of your new heat pump installation. This includes, but is not limited to:

• The size of your house
• Your current heating and hot water system
• Your usage requirements
• The heat loss in your house
• Your current radiators
• What grants you may be entitled to
• Any finance options available to you

Getting all this information before giving you a final quote helps us provide the most accurate price. This way, you won’t have any unexpected surprises.

You quote from us will include full costs for the following:

• Installation and set up by one of our expert installers
• Technical assessment and system design
• Your £7.5k Boiler Upgrade Scheme grant (We will apply for this for you on your behalf if you are eligible)
• Heat pump, water cylinder and controls
• Your supplier specific waranty details
• Plumbing and electrical supplies required for your installation
• Any radiator upgrades you’ve been quoted for
• Your EPC and MCS registration certificates
• 2 year warranty on all other parts
• Dedicated support team, from quote to post install.

All our installations are completed in line with MCS standards.

We are unable to provide you with quotes for the following:

• Site preparation and groundworks – If required, you will need to arrange this prior to installation
• Planning permission – if your heat pump requires planning permission, you will need to apply for this from the local authority
• Scaffolding – If your installation requires scaffolding, you will need to arrange a contractor to provide this
• Fuse or service upgrades – We will talk to your Distribution Network Operator (DNO) to see if any upgrades are required. You will need to authorise any upgrades before they can be carried out.
• Underfloor heating – We do not provide underfloor heating as part of your heat pump installation. You will need to arrange a separate contractor for this.

If you are eligible for the Boiler Upgrade Scheme, we will apply for this for you.

You can find the BUS scheme eligibility criteria here. We take care of all the paperwork and applications. You won’t have to worry about it!

There are a number of ways you could save money on your energy bills with an air source heat pump.

You could unlock £351 in savings with EDF Energy’s Heat Pump & Save Tracker  and benefit from no standing charge for a year and twice-daily discounts.

To take advantage of this tariff, you will need to contact our colleagues at EDF directly here

You should also consider the following:

• Installing solar panels and batteries on your property
• Ensuring your property has any extra insulation

You could save up to £290 a year on your energy bills by replacing an old G-rated gas boiler. If you replace a new A-rated gas boiler, your energy bills may stay about the same.

Source: The Energy savings Trust: Potential annual savings of installing a standard air source heat pump in a three bedroom semi-bedroom detached home in Great Britain, with radiator upgrades as needed. https://energysavingtrust.org.uk/advice/air-source-heat-pumps/#:~:text=England%2C%20Scotland%20and%20Wales

Not always, no.

However, if you do not replace unsuitable radiators, your heat pump may not work as efficiently as possible.  Heat pumps operate at a lower flow temperature to traditional gas boilers. This is one of the reasons they are so highly efficient. To maximise efficiency, heat pumps require radiators with as large a surface area as possible.

For a full guide to the best radiators for heat pumps, click here.

You will need space outside your home for the external unit as well as inside space for a hot water cylinder.  Our expert team will design the best system for you and your home.

Yes!

Our team can work from plans to design your heat pump system. Get in touch today and we will talk you through the process.

Your air source heat pump is great for the UK climate.

It will keep you warm even when outside temperatures drop to -28°C. It may work a little harder but you will still be warm and cosy in your home. 

Our heat pump installations are backed up by our Heat Pump Promise. So, if your heat pump doesn't work as promised, we'll give you a refund.