Your Expert Heat Pump Installers
We’re here to answer your questions and help guide you through the process. Take the first step towards your new sustainable home heating system and start saving today.
Heat Pump Installers You Can Trust
Owned by EDF, the UK’s largest generator of zero-carbon electricity, we’ve installed thousands of air source heat pumps all over the UK.
With over 20 years’ experience we know what it takes to design the perfect air source heat pump system for your home and family. That’s why we’re proud to have been award Which? Trusted Trader accreditation.
Read what our customers have to say
Worry less about keeping warm
Moving away from traditional boilers to modern heat pumps isn’t just about embracing cutting-edge technology—it’s about making a positive impact on the planet while worrying less about staying warm.
Air source heat pumps transfer heat from the outside air and use that heat for your heating and water. Unlike oil or gas, you’re not relying on fossil fuels, meaning you can reduce your carbon footprint and live a more sustainable lifestyle.
With year-round comfort and energy efficiency 300% greater than conventional heating methods, it’s no surprise UK homeowners are switching to an air source heat pump.
Your heat pump journey
Free Consultation
We begin by assessing your heating needs, answering all your questions, and discussing your options.
Tailored Design
Our experts will design a custom heat pump system that maximises energy efficiency and meets your specific requirements.
Expert Installation
Our fully qualified team handles the installation, ensuring everything runs smoothly from start to finish.
Ongoing Support
We provide continued support to ensure you get the most out of your heat pump system, saving you money and carbon.
Choosing an accredited and experienced installer
A well-installed heat pump system is essential for maintaining a comfortable and energy-efficient home. Not only saving you money in the long run but also ensuring you get optimal performance and longevity from your system.
Choosing the wrong installer can result in inadequate performance, high energy bills, and potential problems.
All our installations go through an extensive design process.
Furthermore, all of our installers have undergone rigorous training via The HPIN Academy.
How much does an air source heat pump cost?
The costs below are inclusive of the £7,500 grant available, either through the Boiler Upgrade Scheme for England and Wales, or the Home Energy Grant for Scotland.
2 bed bungalow
Average price = £4,600
3 bed semi
Average price = £5,925
4 bed detached
Average price = £6,150
Spread the cost with monthly payments
Taking out a 0% finance package means you can spread the cost over manageable monthly payments.
Here’s an illustrative example of what typical 0% finance repayments can look like over two years.
| 2-year plan | |
|---|---|
| Cash price | £13,000 |
| Government grant (BUS) | - £7,500 |
| Balance | £5,500 |
| Deposit (15%) | £825 |
| Credit amount | £4,675 |
| Interest | n/a |
| Total amount payable (inc deposit) | £5,500.00 |
| Number of repayments | 24 |
| APR | 0% |
| Monthly payment amount | £194.79 |
Ready to upgrade your home heating system?
Our expert consultants are here to guide you through every step of the process. Talk to us today for your free consultation and quote and see why thousands of homeowners have trusted us to deliver their energy-efficient heating solutions.
Heat pump questions
What is a heat pump?
Air source heat pumps are highly efficient, renewable energy systems. They heat your home and hot water using energy from the air outside even in the depths of winter. Quiet and easy to use, they don’t need much maintenance once installed and could save you money on your energy bills.
If you want the finer details about heat pumps work, read on.
Are heat pumps noisy?
Like any machine, heat pumps make some noise. However, you might be surprised by how quiet they are. Most heat pumps generate sound that is same as the gentle hush of a library or the sound of breeze through the leaves of a tree.
If you'd like to see just how quiet heat pumps are, read on.
Are heat pumps efficient?
Air source heat pumps are one of the most efficient heating systems for your home. They can generate up to three times the amount of heat for every kw of energy used. This makes them highly efficient compared to your traditional boiler. Heat pumps are sustainable and could also help you save energy.
Want more information? Click here.
How much will a heat pump cost?
To provide you with an accurate quote, we’ll discuss several factors that could influence the cost of your new heat pump installation. This includes, but is not limited to:
- The size of your house
- Your current heating and hot water system
- Your usage requirements
- The heat loss in your house
- Your current radiators
- What grants you may be entitled to
- Any finance options available to you
Getting all this information before giving you a final quote helps us provide the most accurate price. This way, you won’t have any unexpected surprises.
What's included in my quote?
You quote from us will include full costs for the following:
- Installation and set up by one of our expert installers
- Technical assessment and system design
- Your £7.5k Boiler Upgrade Scheme grant (We will apply for this for you on your behalf if you are eligible)
- Heat pump, water cylinder and controls
- Your supplier specific waranty details
- Plumbing and electrical supplies required for your installation
- Any radiator upgrades you’ve been quoted for
- Your EPC and MCS registration certificates
- 2 year warranty on all other parts
- Dedicated support team, from quote to post install.
All our installations are completed in line with MCS standards.
What's not included in my quote?
We are unable to provide you with quotes for the following:
- Site preparation and groundworks – If required, you will need to arrange this prior to installation
- Planning permission – if your heat pump requires planning permission, you will need to apply for this from the local authority
- Scaffolding – If your installation requires scaffolding, you will need to arrange a contractor to provide this
- Fuse or service upgrades – We will talk to your Distribution Network Operator (DNO) to see if any upgrades are required. You will need to authorise any upgrades before they can be carried out.
- Underfloor heating – We do not provide underfloor heating as part of your heat pump installation. You will need to arrange a separate contractor for this.
How do I get the £7.5k heat pump grant?
If you are eligible for the Boiler Upgrade Scheme, we will apply for this for you.
You can find the BUS scheme eligibility criteria here. We take care of all the paperwork and applications. You won’t have to worry about it!
Will a heat pump lower my energy bills?
There are a number of ways you could save money on your energy bills with an air source heat pump.
You could unlock £351 in savings with EDF Energy’s Heat Pump & Save Tracker and benefit from no standing charge for a year and twice-daily discounts.
To take advantage of this tariff, you will need to contact our colleagues at EDF directly here
You should also consider the following:
- Installing solar panels and batteries on your property
- Ensuring your property has any extra insulation
You could save up to £290 a year on your energy bills by replacing an old G-rated gas boiler. If you replace a new A-rated gas boiler, your energy bills may stay about the same.
Source: The Energy savings Trust: Potential annual savings of installing a standard air source heat pump in a three bedroom semi-bedroom detached home in Great Britain, with radiator upgrades as needed. https://energysavingtrust.org.uk/advice/air-source-heat-pumps/#:~:text=England%2C%20Scotland%20and%20Wales
Do I need to replace my radiators?
Not always, no.
However, if you do not replace unsuitable radiators, your heat pump may not work as efficiently as possible. Heat pumps operate at a lower flow temperature to traditional gas boilers. This is one of the reasons they are so highly efficient. To maximise efficiency, heat pumps require radiators with as large a surface area as possible.
For a full guide to the best radiators for heat pumps, click here.
How much room does a heat pump need?
You will need space outside your home for the external unit as well as inside space for a hot water cylinder. Our expert team will design the best system for you and your home.
I’m planning a renovation or extension; can I still get a heat pump?
Yes!
Our team can work from plans to design your heat pump system. Get in touch today and we will talk you through the process.
Will a heat pump keep me warm in winter?
Your air source heat pump is great for the UK climate.
It will keep you warm even when outside temperatures drop to -28°C. It may work a little harder but you will still be warm and cosy in your home.
Our heat pump installations are backed up by our Heat Pump Promise. So, if your heat pump doesn't work as promised, we'll give you a refund.