Air Source Heat Pumps Explained

Like any machine, heat pumps make some noise. However, you might be surprised by how quiet they are. Most heat pumps generate sound that is same as the gentle hush of a library or the sound of breeze through the leaves of a tree.

Air source heat pumps are one of the most efficient heating systems for your home. They can generate up to 3 times the amount of heat for every kw of energy used. This makes them highly efficient compared to your traditional gas boiler.  Heat pumps are sustainable and could also help you save energy.

Installing a heat pump isn’t as simple as swapping out a gas boiler — there’s a bit more to it to make sure it works properly for your home. To give you an accurate quote, we’ll need to go through a few things that can affect the cost, including:

• The size of your house

• Your current heating and hot water system

• How much heat and hot water you actually use

• How much heat your home loses

• Your current radiators

• Any grants you might be eligible for

• Finance options available to you

Getting all this information upfront means we can give you a realistic price, with no nasty surprises down the line.

You quote from us will include full costs for the following:

• Installation and set up by one of our expert installers
• Technical assessment and system design
• Your £7.5k Boiler Upgrade Scheme grant (We will apply for this for you on your behalf if you are eligible)
• Heat pump, water cylinder and controls
• Your supplier specific waranty details
• Plumbing and electrical supplies required for your installation
• Any radiator upgrades you’ve been quoted for
• Your EPC and MCS registration certificates
• 2 year warranty on all other parts
• Dedicated support team, from quote to post install.

All our installations are completed in line with MCS standards.

We are unable to provide you with quotes for the following:

• Site preparation and groundworks – If required, you will need to arrange this prior to installation
• Planning permission – if your heat pump requires planning permission, you will need to apply for this from the local authority
• Scaffolding – If your installation requires scaffolding, you will need to arrange a contractor to provide this
• Fuse or service upgrades – We will talk to your Distribution Network Operator (DNO) to see if any upgrades are required. You will need to authorise any upgrades before they can be carried out.
• Underfloor heating – We do not provide underfloor heating as part of your heat pump installation. You will need to arrange a separate contractor for this.

If you are eligible for the Boiler Upgrade Scheme, we will apply for this for you.

You can find the BUS scheme eligibility criteria here. We take care of all the paperwork and applications. You won’t have to worry about it!

There are a number of ways you could save money on your energy bills with an air source heat pump.

You could unlock £351 in savings with EDF Energy’s Heat Pump & Save Tracker  and benefit from no standing charge for a year and twice-daily discounts.

To take advantage of this tariff, you will need to contact our colleagues at EDF directly.

You should also consider the following:

• Installing solar panels and batteries on your property
• Ensuring your property has any extra insulation

You could save up to £290 a year on your energy bills by replacing an old G-rated gas boiler. If you replace a new A-rated gas boiler, your energy bills may stay about the same.

Source: The Energy savings Trust: Potential annual savings of installing a standard air source heat pump in a three bedroom semi-bedroom detached home in Great Britain, with radiator upgrades as needed. 

Not always, no.

However, if you do not replace unsuitable radiators, your heat pump may not work as efficiently as possible.  Heat pumps operate at a lower flow temperature to traditional gas boilers. This is one of the reasons they are so highly efficient. To maximise efficiency, heat pumps require radiators with as large a surface area as possible.

When installing a heat pump, you’ll need a bit of space outside your home for the external unit, as well as some room inside for a hot water cylinder.

Don’t worry, our expert team will work with you to design a system that fits your home perfectly. We’ll consider the layout of your property, your heating needs, and how to make the system as efficient as possible. That way, you get the best heat pump system for you and your family’s needs.

Yes!

Our team can take your house plans and use them to design a heat pump system that works perfectly for your home.

We’ll look at the layout, your heating and hot water needs, and the most efficient way to set everything up. Get in touch today, and we’ll guide you through the whole process, answer any questions you have, and make sure you know exactly what to expect from start to finish.”

Air source heat pumps are perfectly suited to the UK climate. Even when temperatures drop really low, they’ll keep your home warm and comfortable. They might work a little harder in the coldest weather, but you can still enjoy a cosy home without worrying about your heating.

Our team takes care to install your heat pump correctly and efficiently, so you get the best performance possible. We’ll guide you through how it works, how to get the most from it, and answer any questions along the way giving you peace of mind that your home heating is in expert hands

What’s more, our heat pump installations are backed up by our Heat Pump Promise. So, if your heat pump doesn’t work as promised, we’ll give you a refund.