Our Experience

As one of the UK’s leading MCS certified air source heat pump installers, we’ve got over 20 years’ experience.

All installations go through an extensive design process with our installers undergoing expert training via our Heat Pump Installer Network (HPIN) Training Academy.

Owned by EDF, the UK’s largest generator of zero-carbon electricity, at EDF Heat Pumps (previously CB Heating),
we’ve installed 1,000’s of air source heat pumps all over the UK. 

We’ve worked alongside a number of architectural practices and know what it takes to design the perfect air source heat pump system for you and your clients’ next design project

Why work with us?

• Design – Bespoke heat loss calculation and design using industry-leading software built on real-world data.

• Expertise – Experienced in retrofits, renovations, extensions, and new builds. Working directly from plans and SAP reports.

• Flexibility and collaboration – We align with your client’s schedule and work directly with your contractors for a smooth delivery process.

• Reliable – Trusted, on-time installers who minimise disruption and solve problems proactively.

Benefits for you and your clients

• Financial support – Government financial support schemes available such as the Boiler Upgrade Scheme (BUS) make it easier for your clients to install an air source heat pump. We’ll take care of the paperwork and application for you.

• Planning consent – recent changes to the planning requirements for air source heat pumps, for example removing the 1m boundary rule, make it easier to design an air source heat pump into your design and build.

• Cost savings – with energy suppliers such as EDF, now offering dedicated heat pump tariffs, many customers could make savings on their annual energy bills.

What is an air source heat pump and how does it work?

More than ever, architects and builders are expected to understand renewable energy solutions and seamlessly integrate them into their plans and designs. As one of the most popular forms of renewable energy for heating and hot water in the UK, air source heat pumps are the perfect solution for your project.

Air source heat pumps (ASHP’s) are an innovative, highly efficient, renewable energy system. They heat homes and hot water using energy from the air outside even in the depths of winter. They are quiet, easy to use, and don’t need much maintenance once installed.

You should find everything you need right here. If not, you can find a more detailed post in our articles section by clicking below.

Your questions answered

Are heat pumps noisy? – You might be surprised by just how quiet an air source heat pump is. Like any machine in operation, air source heat pumps do produce noise – but how much noise they produce is remarkably low, especially with newer models being designed with a focus on low-noise operation. We’ve written a whole post about heat pump noise here.

Radiators and heat pumps – Larger radiators with convectors are generally the best radiators for air source heat pumps, while designer radiators, towel rails, and cast-iron models should be avoided due to their inefficiency with heat pump systems. Careful evaluation and measurement of your existing radiators will ensure that your heating system operates at its best, providing comfort and energy efficiency. Read more here.

How will heat pumps work with low carbon housing? – Heat pumps are perfect for low carbon housing being over 300% more efficient than a traditional gas boiler. If you want to read more detail on heat pump efficiency, we’ve covered it all in our guide here.

Do I need planning permission? – Most heat pumps won’t require planning permission as they are covered under permitted development however there are some exceptions to this. Recent changes to government legislation mean that the requirement to place a heat pump at least 1m away from a property boundary has also been removed.